Privacy Policy
Last updated: January 2025
Privacy First: All processing happens locally in your browser. Your photos never leave your device — we do not transmit, store, or retain your images.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Email address (for customer support and service notifications)
- Payment information (processed securely by third-party payment processors)
- Document type preferences and selections
Technical Information
We automatically collect certain technical information:
- Browser type and version
- Device information (type, operating system)
- IP address (anonymized for analytics)
- Usage patterns and service interactions
Photo Data
All photo processing happens locally in your browser:
- Local processing: Face detection, background removal, and compliance checks all run in your browser.
- Your photos never leave your device: We do not transmit your photos to any servers.
- No storage: We do not store, archive, or retain any copies of your images.
- No AI face alteration: We validate compliance, not alter your appearance.
2. How We Use Your Information
We use collected information to:
- Provide and improve our photo processing services
- Process payments and provide customer support
- Send important service updates and notifications
- Analyze usage patterns to improve our service
- Comply with legal obligations
3. Data Storage and Security
Photo Processing Protocol
When you use our ID photo service, all processing happens in your browser:
- Local processing: Face detection, background removal, and compliance checks all run in your browser using WebAssembly and AI models loaded locally.
- Your photos never leave your device: All processing is done on your device. We do not transmit your photos to any servers.
- Processing time: Typically completes within seconds to a few minutes, depending on your device performance.
- No storage: We do not store, archive, or retain any copies of your images. Your photos remain on your device only.
- No third-party access: Since your photos never leave your device, no third parties have access to them.
- No AI face alteration: We validate compliance, you control quality. No beauty filters or face enhancement.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With payment processors to complete transactions
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our rights
- In case of a business transfer or merger (with notice to users)
5. Cookies and Tracking
We use minimal cookies and tracking technologies:
- Essential Cookies: Required for basic service functionality
- Analytics Cookies: Help us understand usage patterns (anonymized)
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
6. Data Retention
We retain different types of data for different periods:
- Photos: Never transmitted to our servers. All processing happens locally in your browser. Your photos never leave your device.
- Account Information: Retained while your account is active
- Payment Records: Retained as required by law and accounting standards
- Analytics Data: Anonymized and retained for service improvement
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
8. International Data Transfers
If you are located outside the European Union, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
Russian Federal Law 152 (FZ-152 / ФЗ-152) Compliance
Important clarification for Russian users:
- FZ-152 requirement: Russian Federal Law 152 requires personal data of Russian citizens to be stored on servers located in Russia.
- Our approach: All photo processing happens locally in your browser. Your photos never leave your device — we do not transmit or store them on any servers (Russian or otherwise).
- Full compliance: Since your photos are never transmitted to servers, FZ-152 data localization requirements do not apply to our service.
- Note: When you upload your photo to Gosuslugi or MFC along with passport data, FZ-152 applies to those portals, not to our photo preparation tool.
9. Children's Privacy
Our service processes photos locally in your browser — photos never leave your device. We do not collect personal information beyond what is necessary for the service. We recommend that users under 16 obtain parental consent before using our service, especially when making payments.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries: customer@pixid.studio
Privacy & Legal Questions: legal@pixid.studio